The second-hand marketplace Users Share Displeasure Over Size Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its size classifications for female and kids' apparel failing to inform every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
